Technical Support

Our Expertise

We offer remote as well as on-site support

About Technical Support


Here are our current call out charges for on-site work and Labour Rates:

• Zone 1 call out (includes 1st hour on site) - £140.00 + vat = £168.00

• Zone 2 call out (includes 1st hour on site) - £185.00 + vat = £222.00

• Standard labour charge per half hour - £45.00 + vat = £54.00

• Project day rate for labour is - £525.00 + vat = £630.00

This includes travel and time on site for up to 7 hours.

• Project management and design time - £95.00 + vat = £114.00 per hour.

Reduced Charges - during Covid-19 lockdown - We have reduced remote support charges costs during the Corona-19 lock down to help thought his period. Please see this link for more information

Many of our customers are also supported by our "Hi-Note" agreements which include varying levels of inclusive support, annual techncal visist and reduced rates for call outs.  Click here for more information

Below is our Zone map

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