Technical Support

Our Expertise

We offer remote as well as on-site support

About Technical Support

Here are our current call out charges for on-site work and Labour Rates:

• Call out charges, including the 1st hour on site:

Zone 1 - £110.00 ex VAT

Zone 2 - £195.00 ex VAT

Zone 3 - £215.00 ex VAT

Zone 4 - £250.00 ex VAT

• Remote tech support (min half hour) - £60.00 ex VAT

• Standard labour charge per half hour - £55.00 ex VAT

• Project day rate for labour is - £660.00 + VAT

• Project management and design time - £138.00 + VAT 

• Senior Director design and consultancy  - £160.00 + VAT

Many of our customers are also supported by our "Hi-Note" agreements, which include varying levels of inclusive support, annual technical visits and reduced rates for call-outs.  Click here for more information

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