Job Opportunities
The reputation of Grahams is founded on the Company offering our clients the highest level of customer service, detailed product knowledge, and genuine after sales support.
We strive to maintain customers long term goodwill and our growth over many years has been enhanced though recommendations from our loyal customer base.
We are a dynamic company, and as we continue to grow we seek additional experienced staff.
Vacancies arise from time to time, so why not email us you CV and contact details, to enable us to contact you should a position become available. See bottom of the page for details of how to apply.
Listed below are the areas of expertise we seek:-
Multi-Room System Sales:
Handling new sales enquires.
Working with other staff members to provide a high level of advice and service in satisfying our customers enquires.
In depth knowledge of Hi-Fi, A/V, Lighting, Communication and Computing systems in a Multi-room environment are important.
Project Managers:
Managing projects and being primarily responsible on a day to day basis for its smooth progress, liaising internally with the sales and installation teams.
To be the interface with Customers, Architects, Designers and external contractors, throughout the projects cycle.
To carry out surveys and produce detailed project drawings and specifications.
To manage the installation schedule and project cash flow.
Installation Engineers:
To travel to client's homes to initially deal with the cabling requirements and terminations. Liaise with Project Managers, and client's representative.
To carry out full Installation and set up of technically advanced products handled by the Company. To politely and efficiently deal with client technical call outs.
Staying technically aware of the product specifications interfaces and requirements, as offered by the Company.
Service Engineers:
Initial fault diagnosis and verification of symptoms, dealing with the engineering staff at manufacturers and distributors. Carrying out equipment servicing as appropriate.
Keeping customers appraised as to the technical status of their repairs and generally ensuring the department can offer a high level of technical support.
Our clients are typically busy people, who require a level of customer service to the highest standards. As with all positions within Grahams, the successful applicant will need to consider customer support as of paramount importance.
Education and Training
Candidates should be able to communicate in English (other languages an advantage).
Good level of general education and technical training is required.
Application
Suitable candidates should apply on Grahams standard application form (Click here to download PDF version) and should include any other relevant information. Please ensure that the form is completed in your own handwriting.
If you wish to contact Personnel Department by e-mail, please send information as plain text in the body of the email to: vacancies@grahams.co.uk.
All applications or enquiries should be made by post to:
Tony Diamond – Operations Director
Grahams Hi-Fi Ltd
Canonbury Yard
190a New North Road
London
N1 7BS
